Reinstatement Basic Support ( 1 year )
The Basic Support allows you to receive assistance regarding your technical issues or questions for your DSS V6, DSS V6 Lite, DSS V7 or DSS V7 Lite product.
Basic Support gives you access to the Open-E User Portal where you can report your problem and a support ticket will be created.
An Open-E support engineer will contact you as soon as possible, depending on your indicated severity level.
Reinstatement: Starts a new support after existing support for a product expired. Available for periods of 1 or 3 years.
With a Basic Support license you can contact our Support Team and receive assistance via e-mail only. No phone support is provided with this support package.
To place an order, please make an enquiry using the 'Request More Information' form at the bottom of the page and one of our experienced sales team will contact you shortly.
Alternatively, you can call or email us and speak to one of our experienced technical sales team.
Tel: 01438 842 300
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