Renewal 24/7 Support ( 3 year )
The 24/7 Support provides 24-hour help all year round and allows you to receive assistance regarding any technical issues
or questions for your DSS V6, DSS V6 Lite, DSS V7 or DSS V7 Lite product.
The 24/7 Support offers 5 urgent incident support cases outside regular business hours, weekends and public holidays within a 4 hour response time.
24/7 Support gives you access to the Open-E User Portal where you can report your problem and a support ticket will be created.
An Open-E support engineer will contact you as soon as possible, depending on your indicated severity level.
Renewal: Saves 50% while extending the duration of support (compared to reinstatement prices). Only available for active support licenses. Available for periods of 1 or 3 years.
With a Premium Support license you can contact our Support Team and receive assistance via e-mail and phone.
Remote Support Sessions allow our support engineers to diagnose and solve technical issues directly on your running system.
To place an order, please make an enquiry using the 'Request More Information' form at the bottom of the page and one of our experienced sales team will contact you shortly.
Alternatively, you can call or email us and speak to one of our experienced technical sales team.
Tel: 01438 842 300
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