Technical Support Packages

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  • Support Type: Renewal x
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1 year Basic Support Renewal

1 year next business day (email only) renewal

Features:

  • Support Type: Renewal
  • Support Length: 1 Year

Price available upon request.

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3 years Standard Support Renewal

3 year 8 business hour turn around/ phone or email renewal

Features:

  • Support Type: Renewal
  • Support Length: 3 Years

Price available upon request.

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1 year 24/7 Support Renewal

1 year 4 business hour turn around, 4 hour after hours turnaround (5 incidents per year) renewal

Features:

  • Support Type: Renewal
  • Support Length: 1 Year

Price available upon request.

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1 year Standard Support Renewal

1 year 8 business hour turn around/ phone or email renewal

Features:

  • Support Type: Renewal
  • Support Length: 1 Year

Price available upon request.

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3 years Premium Support Renewal

3 year 4 business hour turn around / phone, email or remote console renewal

Features:

  • Support Type: Renewal
  • Support Length: 3 Years

Price available upon request.

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3 years Basic Support Renewal

3 year next business day (email only) renewal

Features:

  • Support Type: Renewal
  • Support Length: 3 Years

Price available upon request.

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1 year Premium Support Renewal

1 year 4 business hour turn around / phone, email or remote console renewal

Features:

  • Support Type: Renewal
  • Support Length: 1 Year

Price available upon request.

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3 years 24/7 Support Renewal

3 year 4 business hour turn around, 4 hour after hours turnaround (5 incidents per year) renewal

Features:

  • Support Type: Renewal
  • Support Length: 3 Years

Price available upon request.

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