Upgrade Premium Support (3 year)
The Premium Support allows you to receive assistance regarding your technical issues or questions for your DSS V6, DSS V6 Lite, DSS V7 or DSS V7 Lite product. Premium Support gives you access to the Open-E User Portal where you can report your problem and a support ticket will be created. An Open-E support engineer will contact you as soon as possible, depending on your indicated severity level. In addition, this option lets you receive small updates and remote assistance.
Upgrade: Saves 50% while escalating support to a higher level (compared to reinstatement prices). Only available for active support licenses. Recommended to be purchased with a new product license although you may purchase an upgrade during your current support term. Available for periods of 1 or 3 years.
With a Premium Support license you can contact our Support Team and receive assistance via e-mail and phone.
Remote Support Sessions allow our support engineers to diagnose and solve technical issues directly on your running system.
To place an order, please make an enquiry using the 'Request More Information' form at the bottom of the page and one of our experienced sales team will contact you shortly.
Alternatively, you can call or email us and speak to one of our experienced technical sales team.
Tel: 01438 842 300
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